Protecting your private information is our priority. Here is a summary of our commitments to you:
This Statement of Privacy applies to https://www.verbalfeedback.co.uk, our iOS & Android App and the supporting browser extension and governs data collection and usage.
To provide you with our service, on account creation, we store personally identifiable information including and limited to your Email address, First and Last name. This information is used to identify your account and is never sold or passed on to any third parties.
All payments are handled in app and any details used are provided to either Apple or Google via their stores and no billing or card information is passed to ourselves.
We ask for your personally identifiable information on account creation and store it securely withing our system, if you opt to register/ login via a third-party authentication we only request the needed information from that third party which again is:
When using our system your voice will be recorded and stored securely within our system, the transfer from the app to our storage is handled via https encryption and all recordings are stored securely in non-public space in encrypted format.
You are in full control of your information with the ability to export and delete recordings at any point.
Operate our website(s) and manage your account with us.
Deliver the products and/or services requested by you.
Send you legally required communications.
Provide online access to your audio recordings.
The European Union, or “EU,” includes the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. The European Free Trade Association, or “EFTA,” is comprised of Iceland, Liechtenstein and Norway (excluding Switzerland). The European Economic Area, or “EEA”, collectively refers to the members of both the EU and EFTA.
We only collect and process information about EEA users, (and UK users), if we are authorized to do so under applicable EU, (and UK), Laws. The legal grounds for doing so depend on the services you use and how you use them. This means that we only collect and use EEA user information under the following circumstances:
When necessary to provide the user with our services
When required by the user to operate / utilize the service provided
When needed to provide customer support to the user
When required to personalize features, but only when intended to protect the safety and security of services provided to the user;
When doing so satisfies a legitimate interest that is not overridden by the user’s data protection interests (i.e, for research and development; to market and proVerbal Feedback our services or to protect our legal rights and interests);
When the user gives us consent to do so for a specific purpose; or
When the user data is required to comply with a legal obligation.
The simple answer is No One, we do not sell, rent or lease your information.
We don’t share your information. We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VerbalFeedback or the site; (b) protect and defend the rights or property of VerbalFeedback; and/or (c) act under exigent circumstances to protect the personal safety of VerbalFeedback users and/or the public.
The only time we track any behaviour within our system is to count how many times a link is accessed, this does not record any information about where it was accessed from, what device it was access on or how long it was accessed for. This information is provided to the creator as an indicator that the resource has been accessed and is not used by ourselves in any way.
We may use various technologies to collect and store your information, including cookies, pixel tags, local storage application data caches, and server logs, to help you personalize your online experience. (collectively "Cookies"). A Cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Most Web browsers automatically accept Cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the VerbalFeedback services or websites you visit.
“Essential Cookies” or “First Party Cookies” are sometimes referred to as “strictly necessary,” because we cannot provide the functionality that our users need to use our services without them. For example, Essential Cookies may ensure that we know whether you have registered with us, and whether you have confirmed your age with us.
To learn more about cookies, go to www.allaboutcookies.org.
We securely store your personal information from unauthorized access, use, or disclosure at our Cloud Storage service provider, in the West Midlands, United Kingdom. We use the following methods for this purpose: - SSL Protocol and password protection of all data storage systems.
We delete unverified accounts, including all personal information and content, after one month.
We delete inactive accounts, including all personal information and content, after one year.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
In the unlikely event that Verbal Feedback comes to suspect a breach of the robust protective measures we have in place with respect to the data we collect, we will carry out an expeditious assessment of whether someone has, in fact, obtained unauthorized access to your protected data. For purposes of this policy, a breach is any unauthorized acquisition of computerized data that compromises the security, confidentiality, or integrity of personal information that we maintain.
If we determine that a breach has occurred, or even if we conclude that it’s reasonably likely to have taken place, we will immediately send you notice setting forth the following information:
Should your use of Verbal Feedback be part of a formal arrangement with a school district or other educational agency (regardless of whether your relationship with that institution is as a student, teacher, administrator, staff member, or something else), we will also provide the same notice via email and telephone to those person(s) designated by the district/agency for receipt of such information. In such an instance, you may receive notice of the breach described above directly from the district/agency on our behalf.
In either case, and regardless of whether we determine that a breach has actually occurred or not, we will adhere to all national, state and local data breach regulations applicable to the impacted user(s), which may include providing notice to legal authorities, as mandated by the laws of your country and/or regional/local jurisdiction.
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